Our return policy can be found here.

Our shipping policy can be found here.

Yes, each EVOCUTTER base tool purchased in the United States or Canada comes with a limited 10 year warranty.

Our general terms and conditions can be found here.

For any support inquiry please reach out to us using our contact page.

To reach out to us please use our contact page.

To start a return, please visit our return page by clicking here.

Products can be returned for an exchange within 30 days after receipt. To learn more about how to return your product, click here.

We understand circumstances change and you may need to cancel your order. You have the option to cancel your order before it is shipped. To cancel your order please contact us through our contact page or via email to

info@evocutter.com

Credit Cards, Paypal, Stripe, Applepay, Venmo

Yes, the invoice for your purchase will be sent to the email address you provided.

Once you complete your order, an Order Confirmation page will appear, confirming that your order was successfully placed. You should also receive an Order Confirmation email within 5 minutes of your payment. If you’ve received this email, your order was successfully placed. Additionally, your order will appear in your account dashboard shortly after being placed. If it’s visible there, your order has been successfully recorded.

Shipping times will be auto calculated at the checkout process depending on your location and shipping service chosen.

Gmail and Hotmail often categorize e-commerce emails under the “Promotions” tab or sometimes even the “Spam” folder. If you still can’t locate our emails after checking these folders, please feel free to contact us for assistance.

It can sometimes take up to 12 hours for tracking info to update. We suggest to kindly check back in a few hours, you should see movement by then.

For detailled instructions on how to use the Evocutter, please refer to the user manual, by clicking here.